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Yorra Tech

Privacy Policy

Your data.
Handled clearly.

This Privacy Policy explains how Yorra Tech collects, uses, protects, retains, and manages information provided through our website, contact channels, and project enquiry process.

PrivacyData ProtectionTransparencyYorra Tech

Policy status

Effective August 18, 2026

✓

14

privacy topics covered

Clear

plain-language approach

Please read this policy together with any terms, notices, or service-specific information presented when you use a Yorra Tech service.

01

We collect

Information you choose to submit and limited technical data where applicable.

02

We use

Information to respond, provide services, improve the website, and maintain security.

03

We protect

Information with reasonable technical and organisational safeguards.

04

We share

Limited information only where reasonably needed for services, operations, or legal obligations.

A note on this policy

We aim to explain our website privacy practices in practical language. The exact information processed can depend on which pages, forms, communication channels, or services you use. If you have a question about a specific interaction, contact us directly and we can clarify how it is handled.

01What we receive

Information We Collect

When you visit the Yorra Tech website, contact us, or submit a project enquiry, we may collect information that you voluntarily provide to us. We only ask for information that is relevant to the interaction or service you are requesting.

Depending on how you interact with us, this may include your name, email address, phone number, company name, selected service, project budget, project timeline, and information about your requirements.

We may also receive limited technical information connected with your visit, such as browser or device information, IP address, referring page, and information about how you interact with the website where this information is made available through hosting, security, or analytics technologies.

02Why it is needed

How We Use Information

We use information collected through the website to understand your requirements, communicate with you, provide requested services, and operate a reliable website.

  • Respond to project enquiries, questions, and requests.
  • Understand your business, goals, and project requirements.
  • Prepare relevant discussions, estimates, or proposals.
  • Communicate with you about requested services or ongoing work.
  • Improve website content, usability, services, and customer experience.
  • Maintain website security, reliability, and prevent misuse.
  • Maintain appropriate business and operational records.

We do not intentionally use information submitted through a project enquiry for unrelated purposes. Where a different purpose requires your permission, we will seek appropriate permission where applicable.

03When you contact us

Project Enquiries & Forms

Information submitted through a Yorra Tech project enquiry form is transmitted to us so that our team can review your request and decide how best to respond.

A project enquiry may contain personal and business information such as your name, email, phone number, company, service requirement, approximate budget, project description, and other details you choose to include.

Please keep sensitive credentials out of website forms.

Do not submit passwords, payment credentials, government identification numbers, security keys, or other highly sensitive information through a general project enquiry form.

04Technology partners

Email & Service Providers

Parts of the website and communication process may rely on trusted technology or service providers. For example, an enquiry may be processed through an email delivery service so that it can reach the Yorra Tech team.

These providers may process limited information on our behalf when required to provide their services. We aim to use reputable providers and limit shared information to what is reasonably required for the relevant function.

Third-party providers may have their own privacy practices. Where relevant, you should review the policies of services that you use or interact with directly.

05How the site works

Cookies & Website Technologies

Yorra Tech may use cookies and similar technologies for essential website functionality, security, performance, analytics, or improving the user experience.

Cookies are small files stored by your browser. Depending on how they are configured, they can help a website remember preferences, understand usage patterns, maintain sessions, or support essential functionality.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

06Understanding the website

Analytics & Performance

Where analytics or performance technologies are used, they may help us understand how visitors discover and use the website. This can include information such as pages visited, approximate interaction patterns, device or browser information, and technical performance signals.

We use this type of information to identify usability issues, improve content, understand which parts of the website are useful, and make the website more reliable.

Analytics information should be interpreted as website-level insight; it is not intended to be used to collect unnecessary sensitive information through ordinary browsing.

07Protecting information

Data Security

We take reasonable technical and organisational measures intended to protect information submitted through our website against unauthorised access, misuse, alteration, loss, or disclosure.

Security measures can include access controls, secure website connections, provider-level safeguards, limited access to business information, and reasonable operational practices.

No website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should therefore avoid sending confidential credentials or highly sensitive information through public website forms.

08How long information stays

Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected. This may include responding to enquiries, providing services, maintaining business records, resolving disputes, improving operations, and meeting applicable legal or operational requirements.

Retention periods can vary depending on the type of information, why it was collected, whether an enquiry becomes a client relationship, and whether there is an ongoing legitimate business or legal need to retain it.

When information is no longer reasonably required, we may delete it, anonymise it, or otherwise handle it according to applicable requirements and our operational processes.

09Who may receive it

Sharing of Information

Yorra Tech does not sell your personal information.

We may share limited information with service providers or technology partners where reasonably necessary to operate the website, communicate with you, provide requested services, maintain security, or support business operations.

We may also disclose information where required by applicable law, legal process, or a lawful request from an authorised authority.

We aim to avoid sharing more information than is reasonably necessary for the relevant purpose.

10Your control

Your Choices & Requests

You decide what information you provide through our website. Some information may be necessary for us to respond meaningfully to a project enquiry or provide a requested service.

If you want to ask about information you have submitted to Yorra Tech, request correction of inaccurate information, or ask about deletion where applicable, contact us using the details at the end of this policy.

Where consent is the applicable basis for processing, you may also have rights concerning withdrawal of that consent, subject to applicable law and any lawful basis for continued processing.

11External websites

Third-Party Links

Our website may contain links to third-party websites, social platforms, communication services, or other external resources.

Once you leave the Yorra Tech website, the privacy practices, security controls, and policies of the third-party service may apply. We encourage you to review the relevant privacy policy before submitting information to an external service.

A link to an external service does not by itself mean that Yorra Tech controls that service or its privacy practices.

12Age and audience

Children's Privacy

Yorra Tech provides business and digital services and its project enquiry process is not specifically directed toward children.

If you believe that a child has submitted personal information to us without appropriate authorisation, please contact us so that we can review the situation and take appropriate action where required.

13Keeping this page current

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business processes, or applicable requirements.

When changes are made, the updated version will be published on this page with a revised effective date. We encourage visitors to review this page periodically when they use our website or submit information.

14Questions about privacy

Contact Yorra Tech

If you have questions about this Privacy Policy, want to understand how information submitted through the website is handled, or want to make a privacy-related request, you can contact the Yorra Tech team.

Important

This page describes Yorra Tech's website-level privacy practices. It is not a substitute for legal advice. If your business requires a policy tailored to a specific jurisdiction, regulated industry, data-processing arrangement, or contractual relationship, obtain appropriate professional legal review.

Need clarification?

Privacy questions deserve a direct answer.

If you have a question about information submitted through Yorra Tech, contact us and tell us what you need help with.

Contact Yorra Tech→